Question 1

Is DocuSign (docusign.com) SOC 2 certified and where is their Trust Center?

Accepted Answer

DocuSign operates a Custom / Self-Hosted Trust Center Trust Center (https://www.docusign.com/trust) with a Trust Score of 80/100 and disclosed certifications: CSA STAR, FedRAMP, ISO 27001, PCI-DSS.

Question 2

Does DocuSign use OpenAI or Anthropic as a sub-processor?

Accepted Answer

Public Trust Center & security page scan for docusign.com detected the following AI and cloud sub-processors: Linear, Microsoft Azure, Salesforce.

Question 3

Does DocuSign charge an Enterprise SSO Tax for SAML / Okta?

Accepted Answer

DocuSign uses a Per-Seat model (starting paid tier: $2/mo) and Enterprise SSO gating was detected as: Yes (Enterprise Tier).

Trust Platform	Custom / Self-Hosted Trust Center
Trust Center URL	https://www.docusign.com/trust
SPF + DMARC	✅ Enforced
Status Page	NONE (All Systems Operational)

Pricing Model	Per-Seat
Starting Paid Tier	$2/mo
Free Tier Available	✅ Yes (PLG)
SSO Tax (SAML Gated)	Yes (Enterprise Tier)
AI Sub-Processors	None publicly indexed on Trust Center

DocuSign (docusign.com)

🛡️ Trust Center & Posture

💸 Pricing & Enterprise SSO Tax

✅ Verified Compliance Certifications (4)

🤖 Disclosed Cloud & AI Sub-Processors (3)

🔑 Public DNS Identity & Security Stack (6)

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