Question 1

Is Grafana Labs (grafana.com) SOC 2 certified and where is their Trust Center?

Accepted Answer

Grafana Labs operates a SafeBase Trust Center (https://trust.grafana.com) with a Trust Score of 100/100 and disclosed certifications: CSA STAR, FedRAMP, GDPR, HIPAA, ISO 27001, NIST CSF / 800-53, PCI-DSS, SOC 2 Type II, TX-RAMP.

Question 2

Does Grafana Labs use OpenAI or Anthropic as a sub-processor?

Accepted Answer

Public Trust Center & security page scan for grafana.com detected the following AI and cloud sub-processors: Amazon Web Services (AWS), Anthropic, Auth0, Datadog, Google Cloud Platform (GCP), HubSpot, Intercom, Linear, Microsoft Azure, Salesforce, Sentry, Snowflake, Vercel, Zendesk.

Question 3

Does Grafana Labs charge an Enterprise SSO Tax for SAML / Okta?

Accepted Answer

Grafana Labs uses a Hybrid (Seat + Usage) model (starting paid tier: $1/mo) and Enterprise SSO gating was detected as: No / Included.

Trust Platform	SafeBase
Trust Center URL	https://trust.grafana.com
SPF + DMARC	✅ Enforced
Status Page	NONE (All Systems Operational)

Pricing Model	Hybrid (Seat + Usage)
Starting Paid Tier	$1/mo
Free Tier Available	✅ Yes (PLG)
SSO Tax (SAML Gated)	No / Included
AI Sub-Processors	Anthropic

Grafana Labs (grafana.com)

🛡️ Trust Center & Posture

💸 Pricing & Enterprise SSO Tax

✅ Verified Compliance Certifications (9)

🤖 Disclosed Cloud & AI Sub-Processors (14)

🔑 Public DNS Identity & Security Stack (4)

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