Question 1

Is Loom (loom.com) SOC 2 certified and where is their Trust Center?

Accepted Answer

Loom operates a OneTrust Trust Center (https://www.atlassian.com/legal/security-measures) with a Trust Score of 90/100 and disclosed certifications: FedRAMP, ISO 27001, NIST CSF / 800-53, SOC 2.

Question 2

Does Loom use OpenAI or Anthropic as a sub-processor?

Accepted Answer

Public Trust Center & security page scan for loom.com detected the following AI and cloud sub-processors: Amazon Web Services (AWS), Anthropic, HubSpot, Microsoft Azure, Salesforce.

Question 3

Does Loom charge an Enterprise SSO Tax for SAML / Okta?

Accepted Answer

Loom uses a Per-Seat model (starting paid tier: $18/mo) and Enterprise SSO gating was detected as: Yes (Enterprise Tier).

Trust Platform	OneTrust
Trust Center URL	https://www.atlassian.com/legal/security-measures
SPF + DMARC	⚠️ Partial
Status Page	NONE (All Systems Operational)

Pricing Model	Per-Seat
Starting Paid Tier	$18/mo
Free Tier Available	No
SSO Tax (SAML Gated)	Yes (Enterprise Tier)
AI Sub-Processors	Anthropic

Loom (loom.com)

🛡️ Trust Center & Posture

💸 Pricing & Enterprise SSO Tax

✅ Verified Compliance Certifications (4)

🤖 Disclosed Cloud & AI Sub-Processors (5)

🔑 Public DNS Identity & Security Stack (1)

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