Question 1

Is PagerDuty (pagerduty.com) SOC 2 certified and where is their Trust Center?

Accepted Answer

PagerDuty operates a Custom / Self-Hosted Trust Center Trust Center (https://www.pagerduty.com/security/) with a Trust Score of 100/100 and disclosed certifications: CCPA / CPRA, FedRAMP, GDPR, ISO 27001, PCI-DSS, SOC 2 Type II.

Question 2

Does PagerDuty use OpenAI or Anthropic as a sub-processor?

Accepted Answer

Public Trust Center & security page scan for pagerduty.com detected the following AI and cloud sub-processors: Amazon Web Services (AWS), Anthropic, Cloudflare, Datadog, Google Cloud Platform (GCP), Linear, Microsoft Azure, Salesforce, SendGrid / Twilio, Zendesk.

Question 3

Does PagerDuty charge an Enterprise SSO Tax for SAML / Okta?

Accepted Answer

PagerDuty uses a Per-Seat model (starting paid tier: $21/mo) and Enterprise SSO gating was detected as: Yes (Enterprise Tier).

Trust Platform	Custom / Self-Hosted Trust Center
Trust Center URL	https://www.pagerduty.com/security/
SPF + DMARC	✅ Enforced
Status Page	ACTIVE (Public Status Portal Verified)

Pricing Model	Per-Seat
Starting Paid Tier	$21/mo
Free Tier Available	✅ Yes (PLG)
SSO Tax (SAML Gated)	Yes (Enterprise Tier)
AI Sub-Processors	Anthropic

PagerDuty (pagerduty.com)

🛡️ Trust Center & Posture

💸 Pricing & Enterprise SSO Tax

✅ Verified Compliance Certifications (6)

🤖 Disclosed Cloud & AI Sub-Processors (10)

🔑 Public DNS Identity & Security Stack (3)

⚡ Audit Any Custom Domain or Enrich 10,000+ Leads in Clay.com & n8n